Question: How do I view my reservation?
Answer: Use this link to view, modify, or cancel your reservation.
Question: What is check in/check out time?
Answer: Check in 3 p.m., Check out 12 noon
Question: Do you allow smoking on property? In the rooms?
Answer: Hotel Solamar is completely non-smoking. A cleaning fee is applied to a room that has been smoked in. Guests who wish to smoke may do so on the 4th floor pool deck outdoor dome.
Question: How much do you charge for high speed/wifi internet access?
Answer: Complimentary high-speed wired and wireless Internet access is available throughout the hotel, to Kimpton InTouch Guest Loyalty members.
Question: Do you have high-speed wired and/or wireless internet access available?
Answer: Wireless internet access is available throughout the hotel and high-speed wired internet access is available in all guestrooms.
Question: Do you have a fitness center? What kind of equipment does it have? What are the hours?
Answer: Hotel Solamar offers a 24-hour fitness facility located on the fourth floor. Equipment includes elliptical machine, treadmill, a stationary bike and free-weights.
Question: Do you offer room service? What are the hours?
Answer: Hotel Solamar offers 24-hour room service provided by our restaurant, Jsix.
Question: Do you have a business center?
Answer: We have a 24-hour business facility located on the lobby level.
Question: Do you have a pool?
Answer: Hotel Solamar has a heated outdoor pool located on the fourth floor. The pool is open daily from 7 a.m. – 8 p.m.
Question: Do you have a spa? What are the hours?
Answer: We do not have an on-site spa facility available. In-room spa services may be arranged through the , or you may visit our In Room Spa page for more information.

Transportation/Directions

Question: How do I get to the hotel?
Answer: You may find directions to the hotel on our Maps & Directions page.
Question: Do you offer free shuttle service from the airport?
Answer: We do not offer shuttle services to or from the airport but our can make arrangements for you.
Question: What are your cross streets?
Answer: We are located on the corner of J Street & 6th street.
Question: Do you have onsite parking? How much is parking? Is it included in my room rate?
Answer: Hotel Solamar offers valet parking services for $40/night, and $20 per night for hybrid vehicles. Valet parking fees are subject to change.

Reservations

Question

How do I view my reservation?

Answer

Use this link to view, modify, or cancel your reservation.

Question

Will your rooms allow rollaways/cribs/playards? Is there a charge?

Answer

Hotel Solamar offers rollaway beds based on availability for $20/night. Please be aware that some rooms do not allow rollaway beds. Cribs and playards are available at no charge.

Question

I booked on a website other than the hotel website and I need to make a change to my reservation. How do I do this?

Answer

Please contact the website with which you made your reservation.

Question

What is the minimum age requirement to check in to the room?

Answer

If someone under the age of 18 is booking a reservation, the following is required:

A parent or guardian must sign a statement that they are responsible for all charges and/or damages
Mini-bars will be locked, and no key will be given to the minor
Normal hotel rules apply:
- No Noise
- Maximum number of people in the room applies at all times

Question

What is your cancellation/deposit policy?

Answer

Cancellations must occur at least 24 hours prior to local hotel time of 6 p.m. Guests who do not cancel prior to 24 hours before local hotel time of 6 p.m. will be charged a one night's room plus tax. Cancellation policy is subject to change. An early departure fee in an amount up to one night's room and tax may apply.

Question

Is my ID/passport required at check in?

Answer

We do require a photo ID at the time of check in for all reservations.

Question

What age do kids stay for free?

Answer

Kids 17 and under stay for free in existing bedding when accompanying an adult.

Question

Do you have connecting rooms?

Answer

We do have a limited number of connecting rooms on property. This is on a request basis and cannot be guaranteed.

Question

Do you have ADA rooms?

Answer

Hotel Solamar does have ADA rooms available upon request.

Question

Do you have an early departure fee?

Answer

An early departure fee of up to one night's room and tax may apply on all reservations.

Restaurant

Question

What are the hours of the restaurant/bar/lounge?

Answer

Jsix Restaurant
Breakfast:	Daily, 7 a.m. – 10:30 a.m.
Brunch:	Saturday – Sunday, 11:30 a.m. – 2:30 p.m.
Lunch:	Monday – Friday, 11:30 a.m. – 2:30 p.m.
Dinner:	Sunday – Wednesday, 5:30 p.m. – 10 p.m. Thursday – Saturday, 5:30 p.m. – 11 p.m.
J6Bar:	Daily, 11:30 a.m. – 12 midnight

Accounting

Question: I have questions about my bill. Who do I call?
Answer: If you have questions about your bill, please call the Front Desk: 619.819.9520 or Accounting: 619.819.9550.
Question: What forms of payment are accepted to pay for my room?
Answer: We accept all Major Credit Cards. Cash and Travelers checks may be used for payment upon check out.

Pets

Question: Are pets allowed? Are there restrictions for weight, height or types?
Answer: Pets are welcome at the Hotel Solamar with no restriction on types or size. Pet owners will be asked to fill out a waiver form accepting responsibility for any damage or cleaning charges that may occur while at the Hotel.
Question: Do you have pet free rooms for those with allergies?
Answer: We do offer pet free rooms.
Question: Do you have pet sitting or dog walking services?
Answer: Pet-sitting and dog walking services are available for a fee through our Concierge. Please contact the in advance for these services.
Question: How far do you have to walk to take your pet out?
Answer: You'll find a grass parkway right outside of our front entry.

Concierge

Question: I want flowers, chocolates, champagne, gifts sent to the room. How do I do this?
Answer: Contact our Chief Concierge at 619.819.9583.

Meetings

Question: How do I book a meeting?
Answer: Fill out an RFP online form and host your next meeting at a Kimpton Hotel: Request for Proposal
Question: How can I create a unique atmosphere during my meeting?
Answer: Creative amenities are a cornerstone of Kimpton Hotels, and meetings here are anything but ordinary. Visit Signature Meetings to find out more information on how to plan your next event.
Question: Do you offer special group rates?
Answer: Kimpton Hotels offers special rates during certain times of the year and the week. Please find a list of our Hot Dates, Great Rates and book your next meeting at a Kimpton Hotel.
Question: My company feels strongly about sustainable partnerships, how can Kimpton incorporate an eco-friendly element to our meeting?
Answer: Answer: Hold your next meeting in one of our hotels and the effect will be great, but the cause will be greater. Kimpton offers Great Meetings, Great Causes to help support our environment.
Question: Need more information about booking a meeting at a Kimpton Hotel?
Answer: Whether your goal is productivity or festivity, we make sure every detail is managed with caring service and a sense of style. Visit Kimpton Meetings for more information.
Question: How can I book a wedding at a Kimpton Hotel?
Answer: Let us help you plan your perfect wedding, please visit Kimpton Weddings for more information.

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